Why Don't You Take My Vision Insurance?


In the realm of vision care, what are often labeled as 'vision plans' can be more accurately described as 'discount programs.' These programs, provided by companies that own and sell eyewear, solicit their own products over promoting the highest quality options available. In addition, these plans include stipulations that we only use their labs and products, most of which are lower quality and often take much longer. At Family Eye Wellness, Dr. Patel boldly declared independence from these discount vision plans.

As a truly independent vision clinic, we are not obligated to offer inferior, bulk products. Our frame inventory predominantly features independent frame lines, supporting small businesses in our community. Our independently owned lab ensures our patients receive the highest quality lens options.

Participating in vision discount plans often requires doctors to see a high volume of patients, limiting the time and attention dedicated to each individual. By choosing independence, we can focus on quality care, providing the best products and materials regardless of the discount vision plan our patients may have.
In today’s healthcare landscape, rising costs for doctors to provide services clash with declining coverage from insurance payments. Many doctors resort to brief office visits to meet participating provider requirements, leading to dissatisfaction among patients.
Ironically, some of our patients complain about their extremely brief and unsatisfactory office visits in other eye care practices, while at the same time expressing frustration that we do not accept insurance. Unfortunately, we have found that we cannot be participating providers in these insurance networks as it compromises our ability to deliver the time-intensive, expert-level care that we are committed to providing.

Despite our non-participation in insurance networks, patients with all vision plans are welcome at Family Eye Wellness. We opt to be an out-of-network provider to ensure the level of care, high-quality products, and services we insist on offering to our patients. While using out-of-network benefits may incur additional costs, it aligns with the fact that most vision plans have begun charging higher premiums while offering much less coverage for products and services. This means that wherever you use your benefits, you may still have to pay more than you did in previous years, especially if you value quality.

If this resonates with you, and you value quality and a different, better experience, we encourage you to reach out. No one should compromise on the quality of their vision care experience.



Did you know? To provide value to our patients, Family Eye Wellness limits the number of patients that we see per day. This ensures a pleasant, thorough eye care experience for your eye care needs, including reduced wait times and increased patient satisfaction.

Frequently Asked Questions (FAQ)

Why doesn’t Family Eye Wellness take most vision plans?

Family Eye Wellness does not participate with most vision plans because we believe eye care should be based on your needs, not on what a discount plan allows. Many vision plans limit exam time, product choices, lens options, frame selections, and reimbursement. By staying out-of-network with vision plans, we can provide more thorough care, better recommendations, and a more personalized experience.

Is it actually better to see an eye doctor without using a vision plan?

For many patients, yes. Without the restrictions of a vision plan, your exam can be more thorough, less rushed, and more focused on solving the problems you came in with. At Family Eye Wellness, your doctor may spend up to 60 minutes with you when needed, which allows time to listen, investigate, explain, and recommend solutions that may be missed in a high-volume insurance-based setting.

Does Family Eye Wellness still accept medical insurance?

Yes. Family Eye Wellness does work with some medical insurance plans for medical eye care when appropriate. The difference is that we are not in-network with most routine vision plans. Vision plans and medical insurance are different. Vision plans usually cover routine exams, glasses, or contact lens benefits, while medical insurance may apply to medical eye problems, symptoms, conditions, or medically necessary visits.

Can I still come to Family Eye Wellness if I have a vision plan?

Absolutely. Patients with vision plans can still come to Family Eye Wellness. We are simply considered an out-of-network provider for many vision plans. Depending on your plan, you may be able to submit your receipt for out-of-network reimbursement. In fact, many of our patients have vision plans but choose to see us because they had a better experience here than elsewhere — and they often stay with us because they value the time, care, transparency, and quality they receive. Some patients have even decided to drop their vision plan after realizing they may save money upfront with us while receiving more personalized, higher-quality care.

Will I know the cost before my visit or before buying glasses?

Yes. Family Eye Wellness believes in clear, upfront pricing. You are quoted before moving forward, so there are no billing surprises. You will know what you are paying for, what is included, and what your options are before making a decision.

Do you mark up products heavily because you don’t take vision plans?

No. The goal is not to overcharge patients. In fact, because we are not locked into vision-plan pricing games, we can be more transparent about product pricing. We focus on offering quality frames and lenses at fair, clearly explained prices without confusing discounts, hidden restrictions, or surprise add-ons.

What if my vision plan does not cover the frame, lens, or specialty solution I need?

That is one reason many patients choose an independent practice. Vision plans may only cover certain materials, basic lenses, limited frame allowances, or standard options. If you need specialty lenses like Shaw lenses for amblyopia or Avulux lenses for migraines, custom measurements, myopia management, vision therapy, syntonics, or more personalized solutions, those needs may not be fully covered by a vision plan anyway.

What if my vision plan does not cover the frame, lens, or specialty solution I need?

That is one reason many patients choose an independent practice. Vision plans may only cover certain materials, basic lenses, limited frame allowances, or standard options. If you need specialty lenses like Shaw lenses for amblyopia or Avulux lenses for migraines, custom measurements, myopia management, vision therapy, syntonics, or more personalized solutions, those needs may not be fully covered by a vision plan anyway.

Who benefits most from this type of eye care model?

This model is especially helpful for patients who feel rushed elsewhere, have unresolved vision complaints, need more than a basic exam, want quality eyewear, prefer clear upfront pricing, dislike sales pressure, or want a doctor who has time to understand the full picture.